Development
Contact us when you need online and printed documentation (user guides, Help files, reference manuals, and more) and Web sites. You can hire us to create the documents for you, edit and index the documents that you have created, or coach you in best practices.
“As our technical writing and editing consultant for the last several years, Char has been a vital partner in the successful development of MPI’s documentation programs. We have relied extensively on her expertise to produce professional, high-quality materials for our applications. Her devotion to customer service has given MPI a reliable resource for meeting tight deadlines while maintaining the excellence of our materials. We would recommend Char’s services to anyone looking to add a key resource to their documentation needs.”
Michael Markov, CEO, Markov Processes International, LLC
Some of the things we’ve done include:
- Converting documents (from Word, Framemaker .mif files, HTML, and more) for importing into Author-it
- Creating custom Author-it templates for use when publishing to Microsoft Word and any HTML output. (Templates include all necessary library objects.)
- Creating context-sensitive Help
- Creating and modifying custom cross-browser Cascading Style Sheets
- Import legacy content into Author-it (or the tool of your choice)
- Completely reformat Microsoft Word and FrameMaker documents to match a style guide or to import into another tool
- Create new user documentation (for a variety of users, including administrators, programmers, and more)
If we can’t support you in the tool of your choice, we probably know someone who can.
We can help you create online documentation in the format that works best for you and your users.
When importing legacy content into Author-it (or the tool of your choice), we will help you create a schedule so that you can continue to maintain your projects. This decreases (or, possibly, completely omits) your downtime.
Contact us for more information.



