Technical Communication

Contact Char James-Tanny of helpstuff.com when you need:

A writer, editor, or indexer
A coach to help you master new skills, from general concepts to specific tool features
Instructor-led or self-paced Author-it training
Custom development:
- Word and HTML templates, for general use or for use with Author-it (along with the necessary Author-it objects), including custom AfterPublish macros
- Reformat documents to match a style guide, implement structured writing, or as preparation for conversion
- Standards-compliant, accessible websites
- Custom cascading style sheets
A dynamic speaker for conference sessions, meetings, or keynotes
Help implementing social media into your business

The Help Stuff section includes information on selecting a Help authoring tool, articles, Author-it tips and tricks, and archives of Char’s eHelp Help Corner columns from 2000.

Recent Entries
- Creating a new home for helpstuff
Categories
- Announcements
Archives
- January 2009
"Thanks to the comprehensive training and consulting services provided by Char James-Tanny, our team was able to make the transition to AuthorIT quickly. We benefited especially from Char's in-depth knowledge of authoring tools and best practices for writing teams, as well as her ability to quickly devise solutions for issues that arose during the transition to the new tool."
Orson Kellogg, Training Developer, and Catherine Kline, Technical Writer, Calix, Inc.

Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools

Order the book, written by M. Katherine (Kit) Brown, Brenda Huettner, and Char James-Tanny, from WordWare.
Microsoft Help MVP

Char has been a Microsoft Help MVP since 2002, recognized for her willingness to answer questions in online Help forums like HATT. Please submit requests for assistance through public forums (unless you want to hire her to help you).
Author-it Certified Consultant

Char is one of two inaugural independent Author-it Certified Consultants (the other is Rhonda Bracey of Cybertext). Char provides Author-it consulting, training, and development.