Glossary








Social Media
Social Networking: Often used interchangeably to mean both the communication channels that are available and how to use those channels, such as Twitter, Facebook, LinkedIn, and many more. The underlying theme is “interaction”.
Twitter: A way to share short (under 140 character) messages with the world, although it’s usually only your followers who are really listening.

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- January 2009
"Thanks to the comprehensive training and consulting services provided by Char James-Tanny, our team was able to make the transition to AuthorIT quickly. We benefited especially from Char's in-depth knowledge of authoring tools and best practices for writing teams, as well as her ability to quickly devise solutions for issues that arose during the transition to the new tool."
Orson Kellogg, Training Developer, and Catherine Kline, Technical Writer, Calix, Inc.

Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools

Order the book, written by M. Katherine (Kit) Brown, Brenda Huettner, and Char James-Tanny, from WordWare.
Microsoft Help MVP

Char has been a Microsoft Help MVP since 2002, recognized for her willingness to answer questions in online Help forums like HATT. Please submit requests for assistance through public forums (unless you want to hire her to help you).
Author-it Certified Consultant

Char is one of two inaugural independent Author-it Certified Consultants (the other is Rhonda Bracey of Cybertext). Char provides Author-it consulting, training, and development.