helpstuff.com
When you have questions about what information and what types of information to provide to your audience, or when you need help creating that information, contact Char James-Tanny, Senior Consultant at helpstuff.com. You can learn the concepts you need to move forward, you can gain a temporary worker to meet that next deadline, and you can mark those one-off jobs as completed.
Click the links for more information on the different services that you can take advantage of.
Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools
Virtual collaborative team environments face unique challenges because their communication is not face-to-face. Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools provides practical advice for managers of distributed teams who must design the internal systems and meet deadlines with a diverse team, and for team members who want to develop and maintain professional relationships.
To address these needs, this book is divided into two parts. Part I discusses team dynamics, project management and development, and forms of communication. Part II covers the types of tools currently available for collaboration such as wikis, blogs, RSS feeds, and more, and describes the different feature sets of each.
Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools is written by M. Katherine (Kit) Brown, Brenda Huettner, and Char James-Tanny. Order it from WordWare.
Char James-Tanny, Microsoft Help MVP
Char James-Tanny was first named a Microsoft Help MVP in 2002 for the volunteer support she provided to Help authors in various online forums, including the HATT Yahoo! group. She has also written a tutorial for HTML Help, available for free from former fellow MVP Dave Liske’s site. (It was downloaded over 18,000 times between 2000 and 2003.)
Along with the other Help MVPs, Char monitors the MSHelpWiki, a user-editable site for information related to all Microsoft online Help formats (including the new Microsoft Vista Help).
If you are looking for answers related to any Microsoft online Help format (WinHelp, HTML Help, HTML Help 2, and Vista Help), check out the various online forums. If you are looking for answers related to other Microsoft software, visit the appropriate Microsoft forums. Please do not call or email me directly with questions (unless you want to hire me).
Get more information about the Microsoft MVP program and see a list of the Microsoft Help MVPs.
Char monitors several user groups, where she answers questions on topics including Help formats, Help Authoring Tools, and more. Please use these groups to post any questions.
